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Customer
The portal is your secure window into the repair center — operated by our repair-management system, so your data stays in one protected place.
What the portal offers
Repair tickets
See your service tickets and their current workflow stage — from New through Resolved.
Messages
Reply to our technicians directly on your ticket when we need information from you.
Your details
Your contact information and service history, kept in the secure repair system — never on this website.
Signing in
- Use the email address from your repair request — your portal access is tied to it.
- First time? Use the portal's own sign-in page to set or reset your password.
- Trouble signing in? Call 888-816-1046 (Monday–Friday, 8:30 AM–5:00 PM Pacific).
Security note: this website never asks for your portal password — sign-in always happens on the portal itself.